ADVO Group is authorised and regulated by the Financial Conduct Authority (FCA) for the conduct of non-investment insurance mediation. Our reference number is 308874. This can be checked on the FCA website.

The Financial Conduct Authority is the main regulatory body for the United Kingdom general insurance industry.

ADVO Group are also members of the Financial Ombudsman Service. This provides consumers with a free, independent service for resolving disputes with financial firms, full details can be found at www.financial-ombudsman.org.uk

Not all products and services offered by ADVO Group are regulated by the FCA. This is covered in our initial disclosure document which can be accessed here

ADVO Group are also committed to treating customers fairly. This is embedded in principle six from the FSA which states that a regulated firm must "pay due regard to the interests of its customers and treat them fairly”. ADVO Group policy on this is outlined in our "Treating Customers Fairly” policy.

ADVO Group Limited is registered in England and Wales under company registration number 04500663. The registered office address is Unit D Orchard Business Centre, Maidstone, Kent, ME16 0JZ.
Data

We take our responsibility to hold your data very seriously. All data held by ADVO Group is used in accordance with the Data Protection Act. ADVO Group is registered as a Data Controller and our certificate can be seen here

ADVO Group will never sell or pass on your details to a third party for marketing purposes