How To Make A Claim
It is only when you need to make a claim that the true worth of your medical insurance cover will be discovered.
Because of the complex nature of medicine, all claims should be pre-authorised before incurring any costs. The medical insurance company should be contacted on the helpline with details of the claim-to-hand. This will include the type of treatment or consultation you are going for, when and where this will be (if you already have an appointment) and the name of the consultant.
Below are the telephone numbers for a number of Insurers claims departments.
| Aviva |
0800 158 3333 |
| AXA |
0800 121 8102 |
| BUPA |
08456 040623 |
| PHC |
0800 068 7111 |
| Pruhealth |
0800 092 7333 |
| Pruhealth (previously Standard Life) |
0845 070 6070 |
| Simplyhealth (policy start date before Apr 2012) |
0333 633 9001 |
| Simplyhealth |
0800 294 7302 |
If your insurer is not listed please contact us for the correct claim advice | 
